Challenge your brain with this simple problem AX + BX + CX = DX
The importance of consumer experience (CX) is well-chronicled. But don't forget agent experience (AX) and the business experience (BX) are also key for driving the value of a business. Taken together, these elements constitute the Experience Triad: CX, AX, and BX.
If you obsess about customer experience, plan to be in Chicago at the beginning of December, where the folks from eGain will show you how to solve AX + BX + CX = DX and transform your customers' brand experience.
eGain Digital+AI Day will feature presentations, real-world success stories, and opportunities for in-depth discussions with experts in all three of the areas. Unlike most other conferences, eGain Digital+AI Day is 100% free to attend — even food and drinks are included in the low, low price of free!